We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, or to perform requested services.
We request information from you in order to provide requested services. To do business with us, you must provide contact information (like name, and shipping address, if applicable) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders, but is handled by our third-party payment processor, PayPal. If we have trouble processing an order, this information may be used to contact you.
If you have requested our assistance with your family history research, we will require much more extensive information from you in order to proceed with your project(s). This information will only be used for the purpose of researching within the agreed upon parameters in order to construct the best possible family history file for you.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.